📦 Shipping Policy

At Curepaw, we ship your handmade creations with care, ensuring your custom felted pet sculptures, personalized pet portraits, and hand-painted pet keepsakes arrive safely worldwide.

Regular Shipping

  • Standard delivery typically takes 10–15 business days.
  • Please note that shipping delays can occur due to customs clearance, holidays, or other circumstances beyond our control.
  • While we always strive to deliver on time, exact delivery dates cannot be guaranteed.

Expedited Shipping

  • Expedited shipping is available for an additional fee.
  • Delivery usually takes within 7 business days.
  • We do our best to ensure fast arrival, but unexpected events may affect shipping schedules.

Lost Shipments

  • In rare cases where a shipment is confirmed lost, we will review the situation case by case and work toward a fair solution.

Important Notes

  • All delivery times are estimates and may vary.
  • Once shipped, you will receive a tracking number to monitor your order.
  • Please ensure that your shipping details are accurate during checkout. Curepaw is not responsible for undelivered packages due to incorrect addresses or failed customs clearance.
  • For international orders, customs duties, taxes, or import fees may apply. These charges are the buyer’s responsibility. Please check with your local customs office for guidance.
If you have any concerns about your order’s delivery, feel free to reach us at 📩 curepawart@gmail.com. We’re here to ensure your experience is as smooth and joyful as receiving your unique handmade pet art.
At Curepaw, every order—whether it’s a dog memorial oil painting, a wool felt pet portrait, or personalized jewelry for pet lovers—is carefully packed and shipped with attention to detail. Our shipping policy ensures transparency for pet owners worldwide, from the US and Europe to Asia and beyond.
We know how meaningful it is to receive your handmade pet memorial gift on time. That’s why we provide tracking numbers for all packages and offer expedited international shipping for customers who need their custom pet artwork faster.
By choosing Curepaw, you can trust that your customized dog portraits, cat keepsake figurines, and hand-painted glass art will be delivered safely, with clear updates every step of the way.

Curepaw 5 years Extended Warranty

Snap a Photo of Your Curepaw creation

Take a beautiful photo of your handmade Curepaw creation to showcase your unique creation.

Post on Social Media with #CurepawArt

Share your photo on Facebook, Instagram, TikTok, YouTube, Twitter, or Reddit, and use the hashtag #CurepawArt to let others admire your adorable pet sculpture.

Submit Link for Warranty Claim

When claiming your extended warranty, simply send us an email with the link to your social media post as proof. Enjoy the added security and peace of mind with your free extended warrant

FAQ – Extended Warranty Program
1. What is the Extended Warranty Program?

Our Extended Warranty Program rewards customers who share their Curepaw pet sculpture or handmade art on social media with a free extended warranty. To participate, simply post a photo or video of your artwork within two months of receiving the product using the hashtag #CurepawArt.
2. Which social media platforms can I post on to qualify?
You can share your Curepaw creation on:

  • Facebook

  • Instagram

  • TikTok

  • YouTube

  • Twitter / X

  • Reddit
Make sure the post is set to public so our team can find and verify it.
3. How do I claim my extended warranty?
If you ever need to claim your extended warranty beyond the normal coverage period:

  • Contact us at 📩 curepawart@gmail.com

  • Provide the link to your qualifying social media post

  • Once verified, we’ll gladly extend your warranty up to 5 years.

If you don’t need a claim right away, no action is required—just share your post in time, and your coverage is secured.
4. What does the Extended Warranty cover?
Pretty much everything! Our goal is to ensure you’re always happy with your handmade Curepaw keepsake. Coverage may include:

  • Touch-ups or repairs to your felted pet sculpture

  • Minor adjustments to hand-painted portraits

  • Fixes for personalized jewelry or framed memorial art
Note: Shipping fees may apply for certain services.