🌿 Curepaw | Privacy Policy

A Gentle Note

At Curepaw, we know that behind every custom portrait, felted figurine, or hand-painted artwork, there’s a story of love between people and their pets. We deeply respect your trust, not only in our art but also in how we handle your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our handmade products.


OVERVIEW

This Privacy Policy describes how Curepaw (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our site.

We are committed to ensuring your privacy is protected. Any information you provide to us will only be used in accordance with this policy and in compliance with applicable data protection laws.


SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies. Additionally, as you browse the site, we collect information about the individual pages or products you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase, we collect personal information such as:

  • Name

  • Billing and shipping address

  • Payment information (via Shopify’s secure system)

  • Email address and phone number


SECTION 2 - HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders (including shipping and confirmations)

  • Communicate with you about your order or inquiries

  • Improve our website and customer experience

  • Provide targeted marketing or promotions (with your consent)


SECTION 3 - SHARING YOUR INFORMATION

We share your information with trusted third parties only to help us provide our services. For example:

  • Shopify powers our online store

  • Payment gateways process secure transactions

  • Shipping carriers deliver your orders

We do not sell or rent your personal information to third parties.


SECTION 4 - YOUR RIGHTS

Depending on your location, you may have rights under data protection laws, including the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications


SECTION 5 - DATA RETENTION

We will retain your information for as long as necessary to fulfill orders and comply with legal obligations.


SECTION 6 - CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page.


SECTION 7 - CONTACT US

If you have questions or requests about this Privacy Policy, please reach out to us:

📩 curepawart@gmail.com

We will always treat your concerns with care, just as we treat every pet story we bring to life.


At Curepaw, protecting your privacy is as important as crafting your custom pet portrait or handmade memorial gift. We only use your personal information to process orders for items such as felted pet sculptures, framed wool portraits, and hand-painted pet art.

Our Privacy Policy ensures that when you order personalized pet jewelry, dog and cat memorial keepsakes, or a custom oil painting of your pet, your data is kept safe and never sold to third parties.

We comply with global standards in data protection so that customers worldwide—from the US to Europe—can trust Curepaw when purchasing meaningful pet remembrance gifts or unique handmade art.

For questions about how we handle your information, please email 📩 curepawart@gmail.com.

Curepaw 5 years Extended Warranty

Snap a Photo of Your Curepaw creation

Take a beautiful photo of your handmade Curepaw creation to showcase your unique creation.

Post on Social Media with #CurepawArt

Share your photo on Facebook, Instagram, TikTok, YouTube, Twitter, or Reddit, and use the hashtag #CurepawArt to let others admire your adorable pet sculpture.

Submit Link for Warranty Claim

When claiming your extended warranty, simply send us an email with the link to your social media post as proof. Enjoy the added security and peace of mind with your free extended warrant

FAQ – Extended Warranty Program

1. What is the Extended Warranty Program?

Our Extended Warranty Program rewards customers who share their Curepaw pet sculpture or handmade art on social media with a free extended warranty. To participate, simply post a photo or video of your artwork within two months of receiving the product using the hashtag #CurepawArt.

2. Which social media platforms can I post on to qualify?
You can share your Curepaw creation on:

  • Facebook

  • Instagram

  • TikTok

  • YouTube

  • Twitter / X

  • Reddit
Make sure the post is set to public so our team can find and verify it.
3. How do I claim my extended warranty?
If you ever need to claim your extended warranty beyond the normal coverage period:

  • Contact us at 📩 curepawart@gmail.com

  • Provide the link to your qualifying social media post

  • Once verified, we’ll gladly extend your warranty up to 5 years.

If you don’t need a claim right away, no action is required—just share your post in time, and your coverage is secured.

4. What does the Extended Warranty cover?
Pretty much everything! Our goal is to ensure you’re always happy with your handmade Curepaw keepsake. Coverage may include:

  • Touch-ups or repairs to your felted pet sculpture

  • Minor adjustments to hand-painted portraits

  • Fixes for personalized jewelry or framed memorial art
Note: Shipping fees may apply for certain services.